Privacy Policy for Anchor
Effective Date: April 10th, 2026
Anchor (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Anchor mobile application and any related services.
Anchor is designed to help users describe life situations, questions, or dilemmas and receive relevant Bible verses, Scripture-based guidance, and practical next steps.
Information We Collect
We may collect the following types of information:
1. Information You Provide
- Questions, prompts, or situations you type into the app
- Account information, such as your email address, if you create an account
- Messages, feedback, or support requests you send to us
- Subscription or purchase-related information needed to manage your access to paid features
2. Automatically Collected Information
We may automatically collect certain technical information, such as:
- Device type
- Operating system and app version
- General usage data
- Crash reports and diagnostics
- Analytics about how the app is used
3. Payment Information
If you purchase a subscription through Apple, payments are processed by Apple. We do not collect or store your full payment card information.
How We Use Information
We may use information to:
- Provide and improve the app’s features
- Generate Scripture-based guidance and related responses
- Personalize and improve user experience
- Process subscriptions and manage access to premium features
- Respond to support requests and feedback
- Monitor performance, fix bugs, and improve reliability
- Protect the security and integrity of the app
How We Share Information
We do not sell your personal information.
We may share information only in these limited situations:
- With service providers that help us operate the app, such as hosting, analytics, authentication, customer support, or subscription tools
- When required by law, legal process, or government request
- To protect our rights, users, or the security of the app
- In connection with a business transfer, such as a merger, acquisition, or asset sale
AI and User Content
When you enter questions, situations, or other content into Anchor, that content may be processed to generate relevant Bible verses, guidance, and suggested next steps.
You should avoid submitting highly sensitive personal information unless you are comfortable doing so.
Anchor provides faith-based informational guidance and is not a substitute for legal, medical, mental health, or other professional advice.
Data Retention
We retain information only as long as reasonably necessary to:
- provide the app and its features,
- comply with legal obligations,
- resolve disputes,
- enforce our agreements, and
- improve and secure the service.
If you request deletion of your account or personal data, we will handle that request in accordance with applicable law and our operational needs.
Your Choices
Depending on how Anchor works and where you live, you may be able to:
- Access or update your account information
- Request deletion of your account or certain data
- Contact us about privacy questions or requests
- Manage subscription settings through your Apple account
- Adjust device permissions or analytics preferences in your device settings
Children’s Privacy
Anchor is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Anchor may rely on third-party tools or services, such as:
- Apple App Store and Apple subscriptions
- Analytics providers
- Cloud hosting providers
- Authentication providers
- AI service providers
These third parties may collect or process information in accordance with their own privacy policies.
International Users
If you use Anchor from outside the United States, your information may be transferred to and processed in countries other than your own, where data protection laws may differ.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice where appropriate.
Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Email: anchorsupport@bnhhost.com
Website: https://bnhhost.com
Support Page: https://www.bnhhost.com/contact-us/
